We deliver for free within UAE, once your order is placed your delivery will be delivered within 48hrs. We do not deliver outside of the United Arab Emirates.
You can return the product for a refund or exchange within 7 days. To be eligible for a return or exchange, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and you will be credited via the same original method of payment.
To return your product a courier will be arranged and collection date will be sent via email.
You will be responsible for paying for your own shipping costs for returning your item. (30aed)
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Warranty (1 year)If within one year from the date of purchase, this product fails due to a defect in material or workmanship, Hyperice Inc. will repair or replace the product, or necessary components, free of charge.
THIS WARRANTY EXCLUDES:
(a) damage caused by accident, abuse, mishandling, or transport;
(b) units subjected to unauthorized repair;
(c) units not used in accordance with Hyperice care instructions;
(d) damage exceeding the cost of the product;
(e) deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client's premises,and
(f) failure to provide the dated proof of purchase.
Some states and countries do not allow a limitation of damages, so the foregoing limitation may not apply to you. This warranty guarantees specific legal rights, and but other rights may vary from country to country and from state to state. This warranty service is available through the operating policies and procedures of Hyperice Inc. and all Hyperice international distributors. This warranty is initiated and executed by Hyperice Inc.